As the premier performing arts institution in Kansas City, Lyric Opera strives to hire the best in the field. That is, individuals with a great work ethic, sound values, and a drive for excellence. Our employees are passionate believers in the power of art to impact community, and the importance of opera in the artistic cultural ecosystem.
Lyric Opera of Kansas City is a Company that celebrates diversity, and continually strives to foster a positive, flexible, engaging work environment; a place where building relationships and empowering colleagues is encouraged.
Full time, part-time, intern and volunteer opportunities will be listed below; click the title for details. If you don’t see a job opportunity for your specialty, you can still submit your resume for consideration. Submit all inquiries for opportunities at the Lyric Opera by email or mail. No calls please.
- Email: HR@kcopera.org
- Mail: Lyric Opera of Kansas City, Attn: Human Resources, 1725 Holmes St. Kansas City, MO 64108
Lyric Opera of Kansas City seeks a diverse talent pool affording equal opportunity to all candidates without regard to race, color, age, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.
Ticketing & Patron Services Representative (Part Time)
About the Company: Located in the heart of Kansas City’s Crossroads Arts District, Lyric Opera creates transformational opera experiences through its performances and through its outreach and education initiatives. It develops talent, repertoire, programs, and productions that bring the best of Lyric Opera of Kansas City to the world. The Company mounts productions that enrich the community it serves, and as well reflects the highest artistic standards of the profession. Lyric Opera offers innovative programs designed to further music and arts education both in schools and in the community. These programs, as well as its innovative productions of classic and contemporary operas, make Lyric Opera of Kansas City indispensable to the community.
The Company is based at the Richard J. Stern Opera Center located in the Crossroads Arts District of downtown Kansas City. The Opera Center includes the Beth Ingram Administration Building, where the Company’s offices are based above a 4000 square foot area for set storage, and the Michael and Ginger Frost Production Arts Building, housing space for Second Stage Performances, rehearsals, set construction and painting, prop storage, costume shop, and vocal coaching rooms.
About the Position:
The Ticketing and Patron Services Representative is a member of the Ticketing & Patron Services team and will perform the daily transactional and data entry functions of the Ticketing & Patron Services Center. The Ticketing and Patron Services Representative will provide patron satisfaction through excellent customer service and will strive to increase participation in Company events by using consistent, proven sales techniques in all interactions with patrons. Will also be the first point of contact with the public for Lyric Opera and is responsible for the phone and front door systems, reception, and mail systems.
• Ability to collaborate with staff, professional colleagues, and supporters.
• Excellent written and verbal communication skills, especially phone manner
• Proficiency in Microsoft Office (including Word, Excel, Outlook, and Power Point)
Required Education and Experience:
• High school diploma or equivalent.
• One to three years of experience in sales and/or customer service.
• Experience with Tessitura a plus.
Lyric Opera of Kansas City seeks a diverse talent pool affording equal opportunity to all candidates without regard to race, color, age, religion, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. Candidates should submit a cover letter, resume, and salary requirements to HR@kcopera.org. Please type “Ticketing & Patron Services Representative” in the subject line. Qualified candidates must pass a background screening. Review of applications will begin immediately and continue until the successful candidate has been selected. NO CALLS, please.