FAQ

Lyric Opera is dedicated to assisting patrons. Frequently-asked questions are listed below, click on the question for the answer.

Ticketing & Patron Services representatives can be reached from 10:00 am–5:00 pm, Monday through Friday by calling (816) 471-7344.

On Friday and Saturday performance days, Ticketing & Patron Services will be available by phone or email until 7:30 pm. On Sunday performance days, phone lines will be closed.

Generally, arriving at least 30 minutes before the start of the show is appropriate unless you wish to attend a Pre-Opera Talk, which begins 50 minutes before the show begins. There is no seating after the show begins. Seating for late-comers occurs during the first intermission. If you are purchasing tickets day-of, we recommend arriving at least 45 minutes early to ensure enough time to visit the box office.

Pre-Opera Talks begin 50 minutes before the start of the show in the Muriel Kauffman Theatre. The previews are entertaining, informational presentations about the history and context of the opera, composer, and more.

There is no dress code for the opera. You’ll see some patrons in formal or business attire and some dressed more casually. Most importantly, feel good and enjoy yourself!

The Arts District Garage is connected to the Kauffman Center for the Performing Arts on the south side, off of 17th Street. Pre-purchased garage passes cost $13, and can be purchased until 10:00 pm on the evening before your event. Day-of parking passes cost $16. We recommend purchasing parking in advance. For more information about parking at the Kauffman Center, click here.

Operas are typically performed in the language in which they were written—these languages include English, Italian, French, German, Spanish, Russian, and many others! At every performance, English titles are projected above the stage.

Yes. However, only subscribers may exchange tickets without incurring an exchange fee. Exchanges can only be made between performances of the same show. If you wish to upgrade to a higher priced performance, you will pay the difference in price, but you will not be charged an exchange fee. Tickets must be exchanged no later than 24 hours prior to your originally scheduled performance. To get the best seating available, we advise making your exchanges as soon as you realize you have a conflict. If you need to exchange your tickets, simply call Ticketing & Patron Services at (816) 471-7344.

Opera tickets make great gifts! You can always give your tickets to a family member or friend. You may also donate your tickets to Lyric Opera to be resold. You will receive a tax-deductible receipt for tickets returned before the performance date. Ticket donations may be made by calling Ticketing & Patron Services at (816) 471-7344.

Call Ticketing & Patron Services at (816) 471-7344 or purchase online.

If you are a subscriber, please log in before selecting seats to automatically receive your subscriber discount on single tickets.

Subscriber season ticket packets will be mailed in August. Tickets for all other orders will be mailed within five business days. Exceptions include tickets purchased less than 10 days before the performance date, or tickets where “Hold at Will Call” or “Digital Tickets” shipping methods were selected.

Your subscriber account number is printed on your tickets under the A# header on your tickets or your confirmation email.

On the day of your performance, visit Will Call at the box office in the Kauffman Center. A representative will access your account and re-print your tickets for you.

Valet parking currently costs $22 when purchased in advance. To purchase valet parking now, click here.

You may also drive up to the valet kiosk on the drop-off drive the night of your performance to arrange for valet service. Valet parking purchased on the day/night of performances currently costs $24.

Lyric Opera offers up to a 25% group discount for parties of 10 or more people. Packages and rates vary depending on group size and performance selection. Lyric Opera strives to accommodate groups of all sizes.

Lyric Opera of Kansas City does not have a policy regarding age of attending children. Some operatic subject matter is inappropriate for younger audiences. A child’s ability to read and understand subtitles will directly affect their enjoyment of the performance. Ultimately, a child’s permission to attend is at their parent’s discretion. All children entering the theater, regardless of age, must have a ticket even if a parent/guardian plans for the child to sit on a lap.

If you have questions about the content of a specific opera, feel free to contact Neal Long, Director Learning, at (816) 802-6054.

We offer a student/educator rush discount for degree-seeking students and dedicated primary/secondary school educators. See our available options here.

The Employer Share program is where participating companies contribute to the cost of Lyric Opera of Kansas City tickets purchased by their employees. Their assistance benefits both Lyric Opera and the many employees who attend.

Our current Employer Share partners are:

  • A Zahner Company
  • Hallmark
  • Helzberg Diamonds

Lyric Opera of Kansas City is pleased to offer donated tickets for nonprofit organizations and charity events to support fundraising events and activities. Learn more here.

ADDITIONAL QUESTIONS?

If you can't find an answer to your question, contact Ticketing & Patron Services via email at patronservices@kcopera.org, or over the phone at (816) 471-7344. One of our representatives will reply to your question in a timely manner.