Lyric Opera is dedicated to assisting patrons. Frequently-asked questions are listed below, click on the question for the answer.
Ticketing & Patron Services representatives can be reached from 10:00 am to 5:00 pm., Monday through Friday by calling (816) 471-7344.
On weekend performance days, Ticketing & Patron Services representatives can be reached starting at 12:00 pm for 7:30 pm performances or at 10:00 am for 2:00 pm performances.
Generally, arriving at least 30 minutes before curtain is appropriate unless you wish to attend a Pre-Opera Talk, which begins one hour before curtain. There is no seating after the curtain goes up. Seating for late-comers occurs during the first intermission. If you are purchasing day-of, we recommend arriving up to 45 minutes prior to curtain.
Pre-Opera Talks begin one hour before curtain in the Muriel Kauffman Theatre. The previews are entertaining, informational presentations about the history and context of the opera, composer, and more.
There is no dress code for the opera. You’ll see some patrons in formal or business attire and some dressed more casually. Most importantly, feel good and enjoy yourself!
The Arts District parking garage is connected to the immediate south of the Kauffman Center for the Performing Arts. Parking in the garage currently costs $13. We recommend purchasing parking in advance when you buy your tickets. For more information about parking at the Kauffman Center, click here.
Operas are typically performed in their original language. English subtitles are available at every performance on a screen in the seat or railing in front of you. Press the button to activate subtitles.
Only subscribers may exchange tickets for another performance with no fee. Exchanges are only done for the same production on a different date. If you wish to exchange to a higher priced performance, you will pay the difference. Tickets must be exchanged no later than 24 hours prior to your originally scheduled performance. To get the best seating available, we advise making your exchanges as soon as you realize you have a conflict. If you are a subscriber and need to exchange your tickets, simply call Ticketing & Patron Services at (816) 471-7344.
Opera tickets make great gifts! You can always give your tickets to a family member or friend. You may also donate your tickets to Lyric Opera to be resold. You will receive a tax-deductible receipt for tickets returned before the performance date. Ticket donations may be made by calling Ticketing & Patron Services at (816) 471-7344.
Subscriber season ticket packets will be mailed in August. Tickets for all other orders will be mailed within five business days. Exceptions include tickets purchased less than 10 days before the performance date, or tickets where “Hold at Will Call” or “Print at Home” shipping methods were selected.
Your subscriber account number is printed on your tickets under the A# header.
Go to the “Will Call” window at the box office in the Kauffman Center. A representative will access your account and re-print your tickets for you.
Valet parking currently costs $22 when purchased in advance. To purchase valet parking now, click here.
You may also drive up to the valet kiosk on the drop-off drive the night of your performance to arrange for valet service. Valet parking purchased on the day/night of performances currently costs $24.
Lyric Opera of Kansas City does not have a policy regarding age of attending children. Some operatic subject matter is inappropriate for younger audiences. A child’s ability to read and understand subtitles will directly affect their enjoyment of the performance. Ultimately, a child’s permission to attend is at their parent’s discretion. All children entering the theater, regardless of age, must have a ticket even if a parent/guardian plans for the child to sit on a lap.
If you have questions about the content of a specific opera, feel free to contact Neal Long, Director Learning, at (816) 802-6054.
The Employer Share program is where participating companies contribute to the cost of Lyric Opera of Kansas City tickets purchased by their employees. Their assistance benefits both Lyric Opera and the many employees who attend.
Our current Employer Share partners are:
- A Zahner Company
If you can't find an answer to your question, contact Ticketing & Patron Services via our contact us form or at (816) 471-7344. One of our representatives will reply to your question in a timely manner.